Class booking by Mediant Partners Talk to us

The staff console, sample data: This week. Week fill 80%, 35 new bookings, £720 taken in the last 7 days, £1,095 booked ahead, nothing that needs attention, and the week’s classes with the places booked in each.
Booking on a phone, sample data: Payment received. You’re booked in. Boxing Tech: Fundamentals (Beginners), Thursday 24 September at 5:30pm, with Add to calendar.

Class bookingBooked and paid online, for gyms, studios and clubs

Customers pick a class, see the spaces left and pay by card, with no account to make. Your staff see the week, the money and anything that needs them, on one screen. And it comes with a complete website for your business, free.

Talk to us about your classes See it live at explosiveboxing.com (opens in a new tab)

For your customers

What your customers see, screen by screen, on the phone most of them book from. Tap or click any screen for a closer look.

  1. Booking on Explosive Boxing’s site on a phone: Pick your class. Every class is £15, paid securely online, with a four-step guide, a choice of day and class filters.
    Enlarge: Pick a class

    Pick a class

    A live timetable by day or by month, with the spaces left on every class.

  2. Sample data: the booking form on a phone, with name, email and phone filled in, one more person added, and the code WELCOME5 applied: £5 off, you’ll pay £25.
    Enlarge: Their details, and nothing else

    Their details, and nothing else

    Name, email and phone: no account, no password. Up to nine friends on one booking, and a discount code checked as they type.

  3. Sample data: the health declaration and the 16-or-over check ticked on a phone, then 2 places, Boxing Tech: Fundamentals (Beginners), and Book and pay £25.
    Enlarge: A health check, then pay

    A health check, then pay

    They confirm the health declaration (only the tick and the time are kept), then pay by card on your own page, through Stripe.

  4. Sample data: Payment received. You’re booked in. Boxing Tech: Fundamentals (Beginners), Tuesday 29 September at 8:30pm, with Add to calendar.
    Enlarge: Booked

    Booked

    Confirmed on screen with Add to calendar, and by email straight away.

  5. Sample data: My classes on a phone: a class the gym cancelled, with Pick a new class, and upcoming classes, each with Move and Cancel.
    Enlarge: My classes

    My classes

    A private link by email shows everything they have booked. They move or cancel each class themselves, inside the windows you set.

  6. Sample data: Pick another class on a phone, after a class was cancelled, with 24 classes to move to and the spaces left in each.
    Enlarge: When you cancel a class

    When you cancel a class

    Everyone booked gets a link to pick another class, with the spaces left in each. If none suits, they are refunded, or the class stays on their pass.

  7. Sample data: the passes page on a phone: 4 classes £50, 8 classes £95, 10 classes £110.
    Enlarge: Passes

    Passes

    Packs of classes at a lower price each, bought on your own page.

  8. Sample data: Pick your 8 classes on a phone, three chosen, with Repeat these each week.
    Enlarge: Every class picked as they buy

    Every class picked as they buy

    The customer picks a pass’s classes when they buy it, so every seat is theirs straight away. All or nothing.

  9. Sample data: the timetable on a phone, a full Mixed Group Boxing Fitness class with Join the waitlist.
    Enlarge: Full? Join the waitlist

    Full? Join the waitlist

    When a space opens, everyone waiting is emailed, and the first to book it gets it.

For your staff

The console your staff run the day from, on a computer or a phone. One tab for each job.

This week, at a glance

How full the week is, new bookings and money taken, each against last week. Anything that needs you, such as a refund still to send, stays here until it is marked done.

Sample data, the staff console: This week: week fill 81%, up 26 points on last week; 82 new bookings; £1,185 taken; £1,275 booked ahead; three things that need you; the week’s classes.
Enlarge: This week, at a glance
Sample data, the staff console on a phone: This week, with what needs you.
Enlarge: This week, at a glance

Each class’s list, at the desk or the door

Who is coming, who has paid and who owes cash. Add someone who walks in, move them, cancel or refund, message the class and print the register.

Sample data, the staff console: a class list, Ladies Boxing Fitness, with each person shown as paid, paid cash or cash due.
Enlarge: Each class’s list, at the desk or the door
Sample data, the staff console on a phone: a class list.
Enlarge: Each class’s list, at the desk or the door

Your timetable and prices

Add or remove weekly classes and set their sizes and prices. Classes go on sale for the weeks ahead by themselves.

Sample data, the staff console: the weekly schedule, each day’s classes with their coach and spaces.
Enlarge: Your timetable and prices
Sample data, the staff console on a phone: the weekly schedule.
Enlarge: Your timetable and prices

A coach’s time off

Before you save it, you see which classes it affects and who is booked. Then those classes come off sale, and anyone booked is flagged to move.

Sample data, the staff console: time off for a coach.
Enlarge: A coach’s time off
Sample data, the staff console on a phone: time off.
Enlarge: A coach’s time off

Passes at the desk

Sell a pass for cash, give one free, give more time, or book someone onto their pass.

Sample data, the staff console: a customer’s pass, with its classes used and left.
Enlarge: Passes at the desk
Sample data, the staff console on a phone: a customer’s pass.
Enlarge: Passes at the desk

Discount codes

Make a code, see how often it has been used, and turn it off. Each customer can use a code once.

Sample data, the staff console: discount codes WELCOME5, FRIEND10 and SUMMER3, each with how often it has been used.
Enlarge: Discount codes
Sample data, the staff console on a phone: discount codes.
Enlarge: Discount codes

Revenue

By day, week or month, card and cash side by side, and where people stop on the way to booking.

Sample data, the staff console: revenue, with card and cash taken, and where people stop on the way to booking.
Enlarge: Revenue
Sample data, the staff console on a phone: revenue.
Enlarge: Revenue

Every customer’s history

Find anyone by name, email or phone. See every booking and pass, move them, cancel, or add them to a class.

Sample data, the staff console: a customer, Demo Pass User, and their upcoming classes on a pass.
Enlarge: Every customer’s history
Sample data, the staff console on a phone: a customer’s page.
Enlarge: Every customer’s history

Regulars going quiet

People who came three or more times and have had nothing booked for three weeks, with their email to copy, so you can get in touch.

Sample data, the staff console: the waiting lists on this week’s classes, then Going quiet: Demo Regular, 6 classes, last 23 days ago, and Demo Fading, 3 classes, last 30 days ago, each with Copy email.
Enlarge: Regulars going quiet
Sample data, the staff console on a phone: Going quiet, two regulars with Copy email.
Enlarge: Regulars going quiet

Messages from your website

What people send from your website’s contact form lands here, and you answer from here.

Sample data, the staff console: an enquiry from the website’s contact form, with a reply box.
Enlarge: Messages from your website
Sample data, the staff console on a phone: an enquiry.
Enlarge: Messages from your website

Every email, sent for you

Written, sent at the right moment and signed by your business, to your customers and to you. These are the real emails, with sample data.

Booking confirmed: Boxing Tech: Fundamentals (Beginners)

From Your businessTo your customerSent as soon as they pay

What they booked, when and where, what they paid, Add to calendar, and their private link to move or cancel.

Sample data: the email “Booking confirmed: Boxing Tech: Fundamentals (Beginners)”.Enlarge: Booking confirmed: Boxing Tech: Fundamentals (Beginners) Sample data: the email “Booking confirmed: Boxing Tech: Fundamentals (Beginners)”, on a phone.Read it all: Booking confirmed: Boxing Tech: Fundamentals (Beginners)

Reminder: your Boxing Tech: Fundamentals (Beginners) class is coming up

From Your businessTo your customerSent the day before

Sent 24 hours before the class, and never twice.

Sample data: the email “Reminder: your Boxing Tech: Fundamentals (Beginners) class is coming up”.Enlarge: Reminder: your Boxing Tech: Fundamentals (Beginners) class is coming up Sample data: the email “Reminder: your Boxing Tech: Fundamentals (Beginners) class is coming up”, on a phone.Read it all: Reminder: your Boxing Tech: Fundamentals (Beginners) class is coming up

A space has opened: Mixed Group Boxing Fitness, Thursday 24 September at 6:30pm

From Your businessTo your customerSent when a space opens

Everyone on the waiting list hears at once, and the first to book gets it.

Sample data: the email “A space has opened: Mixed Group Boxing Fitness, Thursday 24 September at 6:30pm”.Enlarge: A space has opened: Mixed Group Boxing Fitness, Thursday 24 September at 6:30pm Sample data: the email “A space has opened: Mixed Group Boxing Fitness, Thursday 24 September at 6:30pm”, on a phone.Read it all: A space has opened: Mixed Group Boxing Fitness, Thursday 24 September at 6:30pm

Moved: Ladies Boxing Fitness

From Your businessTo your customerSent when they move a class

The new class and time, the old one, and Add to calendar, which updates the class already in their diary.

Sample data: the email “Moved: Ladies Boxing Fitness”.Enlarge: Moved: Ladies Boxing Fitness Sample data: the email “Moved: Ladies Boxing Fitness”, on a phone.Read it all: Moved: Ladies Boxing Fitness

Your booking is cancelled

From Your businessTo your customerSent when they cancel

What was cancelled, and how their refund follows your cancellation policy.

Sample data: the email “Your booking is cancelled”.Enlarge: Your booking is cancelled Sample data: the email “Your booking is cancelled”, on a phone.Read it all: Your booking is cancelled

Your class pass is ready: 8-class pass

From Your businessTo your customerSent when they buy a pass

Every class on the pass, each with Add to calendar, and the date to use them by.

Sample data: the email “Your class pass is ready: 8-class pass”.Enlarge: Your class pass is ready: 8-class pass Sample data: the email “Your class pass is ready: 8-class pass”, on a phone.Read it all: Your class pass is ready: 8-class pass

Your class has been cancelled

From Your businessTo your customerSent when you cancel a class

Everyone booked hears, with a link to move to another class in one tap. If none suits, they are refunded, or the class stays on their pass.

Sample data: the email “Your class has been cancelled”.Enlarge: Your class has been cancelled Sample data: the email “Your class has been cancelled”, on a phone.Read it all: Your class has been cancelled

Time change: Ladies Boxing Fitness

From Your businessTo your customerSent when you message a class

Your message to everyone on a class, from wording ready to send: a time change, getting there, what to bring, or nearly full.

Sample data: the email “Time change: Ladies Boxing Fitness”.Enlarge: Time change: Ladies Boxing Fitness Sample data: the email “Time change: Ladies Boxing Fitness”, on a phone.Read it all: Time change: Ladies Boxing Fitness

Refund: Mixed Group Boxing Fitness

From Your businessTo your customerSent when you refund

How much, and when it should be back with them.

Sample data: the email “Refund: Mixed Group Boxing Fitness”.Enlarge: Refund: Mixed Group Boxing Fitness Sample data: the email “Refund: Mixed Group Boxing Fitness”, on a phone.Read it all: Refund: Mixed Group Boxing Fitness

New booking: Boxing Tech: Fundamentals (Beginners)

From Your businessTo youSent when someone books

Who booked which class and what they paid, with a button to the class list.

Sample data: the email “New booking: Boxing Tech: Fundamentals (Beginners)”.Enlarge: New booking: Boxing Tech: Fundamentals (Beginners) Sample data: the email “New booking: Boxing Tech: Fundamentals (Beginners)”, on a phone.Read it all: New booking: Boxing Tech: Fundamentals (Beginners)

New enquiry from Demo Visitor

From Your businessTo youSent when someone uses your contact form

Their message and how to reach them, with a button to reply from the console.

Sample data: the email “New enquiry from Demo Visitor”.Enlarge: New enquiry from Demo Visitor Sample data: the email “New enquiry from Demo Visitor”, on a phone.Read it all: New enquiry from Demo Visitor

Your weekly booking summary

From Your businessTo youSent once a week

The week’s bookings, money in and refunds, and how full the week ahead is, without signing in.

Sample data: the email “Your weekly booking summary”.Enlarge: Your weekly booking summary Sample data: the email “Your weekly booking summary”, on a phone.Read it all: Your weekly booking summary

Your sign-in link

From Your businessTo youSent when you sign in

A link that signs you in once and expires in 15 minutes: no passwords to share. You choose who can sign in, and who can give refunds.

Sample data: the email “Your sign-in link”.Enlarge: Your sign-in link Sample data: the email “Your sign-in link”, on a phone.Read it all: Your sign-in link

A complete website, free

It comes with a whole website for your business, at no extra cost: a home page, your classes and timetable, passes, My classes, a contact page, and terms and privacy. Booking is built into every page. This one is Explosive Boxing & Fitness’s, live now.

A home page

Who you are, what is on this week, and the way in to booking.

Explosive Boxing & Fitness’s website, the home page.
Enlarge: A home page
Explosive Boxing & Fitness’s website on a phone, the home page.
Enlarge: A home page

Classes and timetable

The live timetable, with booking on the same page.

Explosive Boxing & Fitness’s website, the classes and timetable page.
Enlarge: Classes and timetable
Explosive Boxing & Fitness’s website on a phone, the classes and timetable page.
Enlarge: Classes and timetable

Passes

Your passes and their prices, bought and booked in one go.

Explosive Boxing & Fitness’s website, the passes page.
Enlarge: Passes
Explosive Boxing & Fitness’s website on a phone, the passes page.
Enlarge: Passes

My classes

Where customers get a fresh private link to see, move or cancel what they have booked.

Explosive Boxing & Fitness’s website, the My classes page: Get a fresh link.
Enlarge: My classes
Explosive Boxing & Fitness’s website on a phone, the My classes page: Get a fresh link.
Enlarge: My classes

Get in touch

A contact form, phone and WhatsApp. Messages land in your console, and you answer from there.

Explosive Boxing & Fitness’s website, the contact page.
Enlarge: Get in touch
Explosive Boxing & Fitness’s website on a phone, the contact page.
Enlarge: Get in touch

Visit explosiveboxing.com (opens in a new tab) Read the case study (opens in a new tab)

Built so the seats and the money add up.

  • A class can’t be oversold.

    Even if fifty people go for the last seat at once, only one of them gets it.

  • Every payment counts once.

    Each payment is matched to its booking once. If someone pays after their held seat has gone, they get the seat or an automatic refund.

  • Nobody pays less than your price.

    Prices and discounts are worked out by the booking system, not by the customer’s browser, whatever they try.

  • Emails get there.

    If an email can’t be sent for a passing reason, it is tried again. A reminder never goes twice.

  • Someone hears when something’s wrong.

    The booking system checks itself, and tells us, you or both.

  • Customer details are looked after.

    Old bookings are anonymised automatically. Erase a customer, or download their data, from the console.

How it works

  1. Step 1: We learn your classes, prices and passes

  2. Step 2: We build your website and booking, in your colours

  3. Step 3: We test it with you, end to end

  4. Step 4: It goes live, and we support it

Good to know

Talk to us about your classes

Call07386 421233WhatsApp

Or send the form, and we’ll reply by email.

How we use your details